Frequently Asked Questions

If you have a more specific question for us, please let us know through our Contact page!

Can I return a product?

In most cases, yes. We accept returns or exchanges within 14 days of the product’s delivery date. For more information, view our Return Policy.

When will I receive my order?

On average, you will receive your order 4-7 business days after it is placed. Most of our products are produced when we receive an order for them. They will typically be produced and shipped within 48 hours of the order being placed. From that point, it depends on the shipping you selected. Our standard shipping is through USPS first class mail, which is usually 2-3 days depending on your location.

How are your products made?

Everything we sell is made using a type of printing called dye sublimation. We print the image on a sheet of paper using special inks, then put the image and the blank product into a heated press to transfer the image to the shirt, sock, mask, coaster, puzzle, etc. The heat combined with the special ink causes a chemical reaction that bonds the image into the product. This allows it to come into contact with the elements (such as water and sunlight) without washing away or fading.

Where are your products made?

All of our products are made in the US in one of our two production laboratories. Those labs are located in Sussex, Wisconsin and Greensboro, North Carolina. We do not stitch or sew the actual garments, but we produce and print all of the images/artwork on our products.